Crown Connect Version 2025.04.24.91


Release notes for version 2025.04.24.91

We’re excited to share the latest updates to the Crown platform!

Performance Improvements

Over the past few weeks, our engineering team has been heads-down optimizing Crown’s performance and working closely with integration partners to ensure greater speed, reliability, and scalability. While these improvements may have flown under the radar, we hope you’ve begun to notice a marked difference in the platform’s responsiveness and stability.

As part of this effort, we’ve rearchitected our cloud infrastructure to ensure Crown can scale efficiently and reliably as the platform continues to grow. These foundational upgrades position us to support your practice today—and well into the future.

What’s New

This release includes the following enhancements and fixes designed to improve your overall experience with Crown.

Enhancements

  • Pre-authorized amounts can now be excluded from insurance payment allocation calculations. You can find this new setting under Settings > Open Dental > Allocations.

  • Patients now have the option to save their card on file when making payments through payment requests or payment pages.

Fixes

  • Corrected an issue where payment types were mapping incorrectly in Dentrix.

  • Fixed a surcharge bug where allocated payment plans were posting inaccurate amounts in the Open Dental ledger.

  • Fixed an issue that was causing some users to log out unexpectedly.
  • Resolved an issue preventing the view button for statements from functioning properly in payment requests.

  • Addressed incorrect start and cycle dates appearing in payment plan confirmation emails.

  • Fixed an issue where surcharge breakouts related to membership plans were missing or displaying incorrectly.

  • Plus various minor bug fixes and improvements.

As always, we welcome your feedback and are committed to making Crown even more powerful and intuitive for your team. Thank you for being a part of our journey!

Oops! We could not locate your form.